Shipping

We offer FREE shipping for all continental U.S. orders over $100 USD.
Hawaii, Alaska and U.S. territories receive FREE shipping for orders over $200.

Orders will ship 24-48 hours after purchase. You will receive an emailed tracking # when it ships. Standard shipping within the US usually takes 4-6 business days. Expedited UPS 2nd Day Air shipping is available if you need it sooner, rates will vary. Please note: Due to COVID-19, shipping carriers (both USPS and UPS), are experiencing delays. This is an industry-wide issue that effects all retailers, so please allow extra time for your delivery. Expedited shipping is unavailable for PO boxes, APO or FPO addresses.

International orders will ship USPS First Class International. Transit time typically takes 6-10 business days, but that can vary based on potential customs and importing delays.

Note: Orders outside the US may be subject to custom fees or taxes which are levied once a shipment reaches your particular country. Please contact your customs office for a specific amount and percentage breakdown. These are not covered in the shipping cost when placing your order.

Email: customercare@gencnyc.com